VisTrak Real Customer Problem Solving.
This page will deal with real common user VisTrak issues as and when they come in
If you are experiencing issues with the VisTrak camera then the first thing to do is to send us (via email attachment) a copy of the video file of the shot for analysis.
All video files (.vid files) are stored in the C:\GSAgolf folder of your PC.
We will then get back to you with a solution to the issue.
Customer VisTrak ball and club detection issue
VisTrak Stereo camera issues
VisTrak Stereo Putting
VisTrak ball and club detection issue
Customer VisTrak KX issues
More example issues and solutions to come ...
When you hover the mouse over the data boxes, the last data sent to the game will be displayed in red text.
Use this to confirm that data being used and displayed in the game software matches this last data sent to it.
When loading a video, the ball and club data source is shown under the value.
How to tips
How to move the CP game overlay button position
To move the buttons, hold the Ctrl Key down and click the CP Minimize button in the CP's main window.
While still holding the Ctrl Key down, use the up, down, left and right keyboard arrow keys to adjust the button positions on the screen.