GSA Advanced Golf Simulators LLC

GSA Advanced Golf Simulators LLC, Naples, FL 34113

Web www.GSAgolf.com Email: martin@gsagolf.com  


Sales Agreement /Sales Terms and Conditions
All sales are subject to the following terms and conditions

These Sales Terms and Conditions (“Terms”) apply to your purchase of products and/or services and support (“Product”) sold directly by GSA Advanced Golf Simulators LLC (“GSA Golf”) and the undersigned “Purchaser”.
By placing your order for any GSA Golf supplied product – either supplied directly by GSA Golf or any of its suppliers - you the “Purchaser” accept and are bound to these Terms. If you have placed an order but do not wish to be subject to these Terms, you must promptly cancel your order before it is processed and shipped.

1. Payment Terms; Orders; Quotes; Interest
All orders must be pre-paid. Prices not including sales tax and customs duties where applicable. Payment for the product(s) can be made by credit card, check, wire transfer or some other prearranged payment method. Your order is subject to cancellation by GSA Advanced Golf Simulators LLC, in GSA Advanced Golf Simulators LLC’s sole discretion. GSA Advanced Golf Simulators LLC is not responsible for pricing, typographical or other errors in any offer by GSA Advanced Golf Simulators LLC and reserves the right to cancel any orders arising from such errors.

2. Shipping Charges; Taxes; Title; Risk of Loss
Shipping, handling and taxes are additional unless otherwise expressly indicated at the time of sale. Title to the products(s) shall remain vested in GSA Advanced Golf Simulators LLC and shall not pass to customer until the purchase price for the products(s) has been paid in full and received by GSA Advanced Golf Simulators LLC. Irrespective of title, risk including that of damage and loss of the product(s) shall pass to customer upon delivery to a carrier used by the customer, or on delivery to the customer if GSA Advanced Golf Simulators LLC appointed the carrier. Customer is responsible for sales tax and other taxes associated with the order, unless a valid and correct tax exemption certificate applicable to your purchase of product and the product ship to location is provided. Shipping and delivery dates are estimates.

3. Product Warranty
All GSA Golf cameras come with a full 1 year warranty for both commercial and private customers.

A 1 year warranty for GSA Golf PX2/PX3 optical sensor boards is only available for private - non commercial - customers.
There are no warranties for commercial customers on PX2 or PX3 optical sensor systems unless a commercial license is purchased.
Grass Fiber panels are excluded from any warranty unless found defect on delivery.
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Warranties are not transferable! They are only valid for the original purchaser. Warranties are thus void for any purchases of pre-owned or used GSA Golf products.

4. Return Policy & Refunds

All GSA Advanced Golf Simulators LLC products and golf simulators are custom made and/or purchased to order and thus a no return and/or refund policy applies.
All purchases are non-returnable and non-refundable.
All sales are final, and no refunds are granted under any circumstances

However, products can be exchanged for other GSA Golf Simulators within a 14 day period of the purchase date as long as the returned products are in an as-new condition and fully functional,
and that the exchange golf simulator has a value no more than the value of the return products

5.Order cancellation

As above, all GSA Advanced Golf Simulators LLC products are custom made and/or purchased to order and so we may have considerable costs with any order.
Thusly, order cancellations that require refunds (i.e. customer is not asking for an alternative GSA Golf product) are subject to a 20% fee plus 10% credit card fees for both credit and refunds.
Note that this offer is only valid if the ordered products placed by the customer have not already been made up and/or shipped and will only apply if the order cancellation is made within 7 days of the original order date.

6.Delivery / Lead times

All GSA Advanced Golf Simulators LLC products are normally shipped within 10 days of payment of order.
However, component supplier delays or other issues beyond our control may cause this period to be extended to 60 days.
GSA Advanced Golf Simulators LLC make best effort to ship within the 10 day period but cannot be held responsible if the normal 10 day shipping period cannot be met.

Once the product order has been made ready to ship, the product is shipped FedEx ground or 2nd day air.

7. Product Disclaimer
7.1 While GSA Golf makes every effort to ensure that their products (hardware and software) function flawlessly and as described on the GSA Golf web site: www.golf-simulators.com, GSA Advanced Golf Simulators LLC cannot be held liable for any inaccuracies, faults or software bugs contained in any of its products or systems.
In the unlikely event of such faults, these faults or inaccuracies reported on any of its products or systems are dealt with and rectified as soon as possible.
7.2 Purchaser is aware that GSA Advanced Golf Simulators LLC cannot be held liable for USB camera systems not functioning correctly if they are installed on PC's either not supplied by GSA Advanced Golf Simulators LLC or authorized by GSA Golf
Note: To date - and to the best of GSA Golf’s knowledge - all software can be installed and run on any reasonably adequate Windows 10 gaming PC without any issues.
7.3 Purchaser is aware that GSA Advanced Golf Simulators LLC cannot be held liable for USB camera systems not functioning correctly if the customer does not use the recommended low reflective materials (carpet, turf flooring and light absorbing drape) in the field of view of the cameras as described on the GSA Golf website: www.golf-simulators.com.
Note that sections 7.2 and 7.3 only apply to customers purchasing cameras and software only and not to customers purchasing our full systems where light absorbing drape and turf carpeting is already supplied.
7.4 GSA Advanced Golf Simulators LLC cannot be held liable for multiple USB camera systems not functioning correctly on PC’s that are not able to run more than 2 cameras.
Purchaser is aware – as detailed on the GSA Golf web site - that our systems using 3, 4, 6 or more cameras may or may not require multiple PCs to run all these cameras. i.e. an additional 1 or 2 low cost ($200) slave PCs maybe required to run more than 2 cameras. 
7.5 GSA Advanced Golf Simulators LLC cannot be held liable for multiple USB camera systems not functioning correctly due to the users wiring and power setups. i.e. excessive long USB wiring or insufficient power and/or power grounding in the premises where the system is being installed. 
7.6 Purchaser is aware that the GSA Golf supplied golf simulator game software will often – if not always - require an active Internet connection to run and that GSA Golf cannot be held liable for its systems not running on installations that do not have such an internet connection.

8. Web Site Disclaimer
All prices, availability, shipping dates and specifications subject to change.
All data and information correct and reliable to the best of our knowledge however GSA Advanced Golf Simulators LLC cannot be held liable for any inaccuracies.
Although GSA Advanced Golf Simulators LLC has attempted to provide accurate information on this Web site, information on this Web site may contain technical inaccuracies or typographical errors. The contents of any documents on this Web site are believed to be current and accurate as of their publication dates. GSA Advanced Golf Simulators LLC assumes no responsibility for the accuracy of the information including product pricing and availability. GSA Advanced Golf Simulators LLC may change the programs or products including pricing and availability mentioned at any time without notice.
For the most current and complete documents, please contact GSA Advanced Golf Simulators directly. Mention of non- GSA Advanced Golf Simulators LLC products or services is for information purposes only and constitutes neither an endorsement nor a recommendation.
GSA Advanced Golf Simulators LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS WEB SITE OR ANY GSA Advanced Golf Simulators LLC -PRODUCT, OR DAMAGES RESULTING FROM USE OR RELIANCE ON THE INFORMATION PRESENT, EVEN IF GSA Advanced Golf Simulators LLC and HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


9. Technical support, installation and operation

9.1 Technical support

GSA Advanced Golf Simulators LLC are obliged to give full life-time technical and installation support to the original purchaser via e-mail.
Best effort is made to respond to any technical and installation support queries within 24 hours of receipt of the customer’s e-mail support query on any 5 working day
Free phone and remote access support service appointments are available from Monday to Friday, excluding national holidays to all GSA Golf product purchasers.

GSA Golf, however, reserve the right to refuse such phone or remote access support to Purchaser at any time at its sole discretion.    

9.2 Installation

GSA Advanced Golf Simulators LLC do not offer any on-site installation services.
Purchaser is aware that he or she is alone responsible for all aspects of the physical mounting and wiring installation.

Purchaser is aware that installation can take some considerable amount of time if the purchaser is performing the installation his or herself and does not possess sufficient knowledge of basic electronic product installation procedures or lacks sufficient technical abilities to acquire such knowledge.

Should the purchaser wish to engage the services of a third party installer or installation company, then purchaser is aware that GSA Advanced Golf Simulators LLC is not in any way responsible for any damages done to the equipment or products during the installation, the quality of work done by said installer or installation company or the amount of time required to install the system.

9.3 Operation

Purchaser is aware that a basic understanding of the operation of the system and its principles is required in order to fully use the golf simulator and that - depending on the technical abilities of the purchaser – this basic understanding may require some time to acquire. i,e. anything from hours, days or even many weeks.
While relatively tech savvy users have no problem with this, other - less tech savvy users - may struggle for a considerable amount of time to learn how the system operates and potentially get frustrated. 

With the signing of this sales agreement, purchaser is hereby acknowledging the above mentioned  operation and installation requirements, is agreement with them and will not pursue any legal arguments against these requirements.       

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10. Software Maintenance, updates and upgrade costs

There are no maintenance, updates or upgrade costs with any GSA Advanced Golf Simulators LLC developed software (i.e. GSA Golf Control Panel)
All GSA Golf developed software updates are free of charge for life.

11. GSA Golf Control Panel Software License

GSA Advanced Golf Simulators LLC hereby grants to Purchaser an exclusive non-transferable license to use the GSA Golf Control Panel Software.
GSA Advanced Golf Simulators LLC reserves for itself all other rights and interest not explicitly granted under this agreement.
Reverse Engineering
Licensee will not reverse engineer, decompile, decode, decrypt, disassemble, or in any way derive source code from, the GSA Golf Control Panel Licensed Software

12. Limitation of Liability.

UNDER NO CIRCUMSTANCES INCLUDING NEGLIGENCE, SHALL GSA Advanced Golf Simulators LLC  OR ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS,
BE LIABLE TO YOU FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES
(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE)
ARISING OUT OF THE USE MISUSE OR INABILITY TO USE THE SOFTWARE OR SENSOR MAT OR SENSOR BALL TRACKS OR ANY OTHER RELATED HARDWARE

 

13. Copyrights & Intellectual Property Ownership
GSA Advanced Golf Simulators LLC / Martin Paul Gardiner retains and shall own all right, title and interest in and to its Technology, Software, Electronic Hardware, Circuit Designs, and all Intellectual Property Rights in and to the foregoing. Purchaser shall acquire no right, title or interest in any Intellectual Property Rights related to GSA Golf, its Technology. All rights not expressly granted, are reserved to GSA Golf / Martin Paul Gardiner. .
14. Sales terms revisions
GSA Advanced Golf Simulators LLC may revise these Terms at any time without notice. By placing an order, you are agreeing to be bound by the then current version of these Terms and Conditions.

15. Acknowledgment

I the undersigned, do hereby acknowledge that I have read, understood and agree to all the above terms and conditions of the GSA Advanced Golf Simulators LLC sales agreement.

 

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Purchaser Signature               

Date:

 

GSA Advanced Golf Simulators LLC, Naples, FL 34113

Web www.GSAgolf.com Email: martin@gsagolf.com