VisTrak Systems and Installation
Important !
If you have recently purchased a new GSA Golf SCX, LX or Eagle system,
then please use one of the links below.
Click the previous installation links further below for all other older sytems
GSA Golf system minimum PC requirements
Intel i5 or above Processor
Warning! Do not use PC's with AMD processors!
8GB RAM Nvidia 1070 Graphics Card or equivalent
25GB of Hard Drive Space
Windows 10 or 11 (Required)
Internet Connection
(Required if using 3rd party game software such as E6, TGC or GSPro)
USB3 ports (Required)
Note: The cameras are USB3 cameras
and will only run at the correct speed when connected via USB3 cables directly to separate USB3 ports on the PC
Warning
If using 2 cameras, do not connect the cameras together with a Hub !
All cameras must be directly connected to separate USB3 ports on the PC
Use only powered USB3 extension cables if the supplied cables are not long enough
VisTrak camera setup videos
Click above image to view all VisTrak setup YouTube videos
SSi camera driver installation
Click above to read more
SCX Installation
Click the above button to go to the SCX installation page
Eagle Installation
Click the above button to go to the Eagle installation page
LX Installation
EVi Installation
Previous installation links
Click above for previous installation links
VisTrak Lighting options
If you have purchased just the cameras, the following lighting is recommended.
Used for LX systems (2 to 3 required)
Note that the power supplies are not included when purchasing on Amazon
You will require 3 amp 12v power supplies for this IR Illuminator
Used for all other VisTrak systems such as Eagle, SCXi and EVi
Minimum 1 required for each camera
Note that the power supplies are not included when purchasing on Amazon
You will require 5 amp 12v power supplies for this IR Illuminator
3 x CM Vision IRS324 850 nm IR Illuminators
Available on Amazon for $79 + $20 for 5 amp CM Vision power supply
Track Lighting
4 hi-power LED zoom-able track light system with 800 Lumens per light with track
Price $199
Choose between color or monochrome cameras
Improving image ball and club detection
using a lower "Ball Brightness" setting
Use the new "Ball Brightness" setting to improve ball detection without the requirement to adjust contrast settings
Note that this feature is only available as of CP version 9.8.8.8
Improving image ball and club detection
using higher Contrast settings
Ball images using 3 24 IR LED lights
Ball images using 2 24 IR LED lights
Ball images using 1 24 IR LED light
Ball images using 2 50w 12 degree spot halogen lights
As can be seen, just 2 50 watt halogen lights easily out perform the 24 IR LED lights - even without having to increase the contrast settings
When using just one LED light, the "Contrast" setting has to be increased in order that the ball and club is detected
You can also improve ball and club image detection even when using mulitple IR LED or Halogen lighting setups.
Note that if the contrast is set too high, then ball markings will wash out
Procedures and common issue tips.
1. Switch to the Camera window in the Control Panel (CP) and place a ball down on the mat in the usual hitting position
Select camera 1 and click the "Video Stream Mode" option ON so that frames are being captured.
If the camera is capturing frames, then you will see a "Frame Count" number running in the top left side of the screen.
If you don't see this, then the camera is not running and there is not a connection to camera.
Check cables and camera driver installation in this case.
2. Aim the camera so that the ball appears (more or less) in the center of the image
If you don't see the ball at all or the images are just black, check the following:
1. Check that the camera "Gain" setting in the CP is at least 200 db (default is now 300 db)
2. Check that the "Shutter Speed" is at least 300 us (default is now 350 us)
3. If you're still not seeing any images, check that your lighting is switched ON and pointing to the hitting mat.
If you're still seeing black or very dark images, then increase the exposure time (shutter speed) to 1000, 2000 or 3000 until you start to see images.
You can also just right click on the Shutter Speed option to switch from 300 us to 5000 us and vice versa.
Click the "Video Stream Mode" option back ON after adjusting settings as setting adjustments will cause the camera to stop capturing.
Once you start to see captured images, aim the camera again at the ball.
3. Check that the ball is detected
The ball is only officially detected when you see an aqua colored frame around the ball (as shown in the above images)
If this is the case with your system and the shutter speed setting is in the 300 us (micro-second) range, then you're good to go.
If you see the ball in the captured frames, but it is not being detected, then check the following:
1.Check that there are no other bright areas or objects in the FOV of the camera other than the ball
There should not be any other bright objects or mat edges in the FOV of the camera other than the ball.
2. If you can just about see the ball but it is not being detected because it is too dark, then start increasing the "Contrast" setting
(right and left arrow keys after "Video Brightnes level and Contrast" option is selected) untill the ball appears bright and is detected.
4. Check camera orientation
Direction of play in the camera frame images should always be from right to left.
To check: place a ball on the mat and lay a club on the floor behind it.
After pressing the "Soft Trigger" button to capture a new frame, you should see that the club is behind the ball as shown in the above image.
If reversed, you can click the "X rev" to correct this.
If club appears upside down, click the "Y rev" option.
If ball and club appear to be moving down to up or vice versa, the camera itself has to rotated 90 degrees on its mount.
5. Stereo right camera is mirror image of left camera
If using a stereo system (i.e. SCX) then ensure that the right camera is the reverse of the left camera on the Y axis.
Click the "Y rev" option ON to flip the image on the Y axis if not.
more instructions to follow...
Technical Support
Email and remote access support is available for all original purchasers of GSA Golf systems.
E-mail support is free of charge for all original purchasers of GSA Golf systems.
Remote access support is available for all purchasers for $75 per session (max 1 hr per session)
Note that your 1 hour session can be divided up to 2 sessions of 30 min or 4 15min sessions
Remote support sessions are available 7 days a week (including weekends i.e. Sat or Sun) at 2pm ET
Remote access support requires that you have "TeamViewer" installed on your PC
Go to www.teamviewer.com to get your free team viewer installed
Buy GSA Golf remote support 1 hr session for
Price: $ 75.00
Shot Replay Videos
The Vistrak system stores a shot video after every shot.
These shot videos can be re-called by clicking on the video number.
GSA Golf Technical support often requires the user to send us a copy of one or more of these shot videos
as an email attachment for analysis when issues occur.
The shot video files are stored in the C:\GSAgolf folder on your PC
Screen shots
GSA Golf Technical support often requires the user to send us a control panel screen shots
To make a screen shot, press the PrtSc button on your keyboard.
Note: some CP screens have a Screen Shot button too.
This places a copy of the screen image into the PC's Clipboard.
You can then paste the image into the Paint application and save it.
Alternatively
You can then either paste or attach the image in an email to us for analysis
SSi Cameras
You can use the HuaTeng Vision application to check HT/SSi cameras
Installing the Control Panel software
Follow the download links sent to you via email
The GSA Golf Control Panel (CP) interfaces the cameras to the game software
and performs all the camera image processing to calculate the shot data
Error message when first starting the CP ?
If you see the above error message when first starting the Control Panel (CP)
then your PC requires the VC Redistributable files.
Click on the above image to see an installation video
Download VC redistributables hereHere
The CP main window
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