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VisTrak Installation VisTrak Eagle VisTrak SCX VisTrak EV VisTrak KX VisTrak LX Camera Installation Videos

VisTrak Systems and Installation


Important !

If you have recently purchased a new GSA Golf SCX, LX or Eagle system,

then please use one of the links below.

Click the previous installation links further below for all other older sytems

GSA Golf system minimum PC requirements

Intel i5 or above Processor

Warning! Do not use PC's with AMD processors!

8GB RAM Nvidia 1070 Graphics Card or equivalent

25GB of Hard Drive Space

Windows 10 or 11 (Required)

Internet Connection

(Required if using 3rd party game software such as E6, TGC or GSPro)

USB3 ports (Required)

Note: The cameras are USB3 cameras

and will only run at the correct speed when connected via USB3 cables directly to separate USB3 ports on the PC

Warning

If using 2 cameras, do not connect the cameras together with a Hub !

All cameras must be directly connected to separate USB3 ports on the PC

Use only powered USB3 extension cables if the supplied cables are not long enough

VisTrak camera setup videos

Click above image to view all VisTrak setup YouTube videos

SSi camera driver installation

Click above to read more

SCX Installation

Click the above button to go to the SCX installation page

Eagle Installation

Click the above button to go to the Eagle installation page

LX Installation

EVi Installation


Previous installation links

Click above for previous installation links


VisTrak Lighting options

If you have purchased just the cameras, the following lighting is recommended.

Used for LX systems (2 to 3 required)

Note that the power supplies are not included when purchasing on Amazon

You will require 3 amp 12v power supplies for this IR Illuminator

Used for all other VisTrak systems such as Eagle, SCXi and EVi

Minimum 1 required for each camera

Note that the power supplies are not included when purchasing on Amazon

You will require 5 amp 12v power supplies for this IR Illuminator

3 x CM Vision IRS324 850 nm IR Illuminators

Available on Amazon for $79 + $20 for 5 amp CM Vision power supply

Track Lighting

4 hi-power LED zoom-able track light system with 800 Lumens per light with track

Price $199

 

Choose between color or monochrome cameras


Improving image ball and club detection

using a lower "Ball Brightness" setting

Use the new "Ball Brightness" setting to improve ball detection without the requirement to adjust contrast settings

Note that this feature is only available as of CP version 9.8.8.8


Improving image ball and club detection

using higher Contrast settings

 

Ball images using 3 24 IR LED lights

Ball images using 2 24 IR LED lights

Ball images using 1 24 IR LED light

Ball images using 2 50w 12 degree spot halogen lights

As can be seen, just 2 50 watt halogen lights easily out perform the 24 IR LED lights - even without having to increase the contrast settings

When using just one LED light, the "Contrast" setting has to be increased in order that the ball and club is detected

You can also improve ball and club image detection even when using mulitple IR LED or Halogen lighting setups.

Note that if the contrast is set too high, then ball markings will wash out

Procedures and common issue tips.

1. Switch to the Camera window in the Control Panel (CP) and place a ball down on the mat in the usual hitting position

Select camera 1 and click the "Video Stream Mode" option ON so that frames are being captured.

If the camera is capturing frames, then you will see a "Frame Count" number running in the top left side of the screen.

If you don't see this, then the camera is not running and there is not a connection to camera.

Check cables and camera driver installation in this case.

2. Aim the camera so that the ball appears (more or less) in the center of the image

If you don't see the ball at all or the images are just black, check the following:

1. Check that the camera "Gain" setting in the CP is at least 200 db (default is now 300 db)

2. Check that the "Shutter Speed" is at least 300 us (default is now 350 us)

3. If you're still not seeing any images, check that your lighting is switched ON and pointing to the hitting mat.

If you're still seeing black or very dark images, then increase the exposure time (shutter speed) to 1000, 2000 or 3000 until you start to see images.

You can also just right click on the Shutter Speed option to switch from 300 us to 5000 us and vice versa.

Click the "Video Stream Mode" option back ON after adjusting settings as setting adjustments will cause the camera to stop capturing.

Once you start to see captured images, aim the camera again at the ball.

3. Check that the ball is detected

The ball is only officially detected when you see an aqua colored frame around the ball (as shown in the above images)

If this is the case with your system and the shutter speed setting is in the 300 us (micro-second) range, then you're good to go.

If you see the ball in the captured frames, but it is not being detected, then check the following:

1.Check that there are no other bright areas or objects in the FOV of the camera other than the ball

There should not be any other bright objects or mat edges in the FOV of the camera other than the ball.

2. If you can just about see the ball but it is not being detected because it is too dark, then start increasing the "Contrast" setting

(right and left arrow keys after "Video Brightnes level and Contrast" option is selected) untill the ball appears bright and is detected.

4. Check camera orientation

Direction of play in the camera frame images should always be from right to left.

To check: place a ball on the mat and lay a club on the floor behind it.

After pressing the "Soft Trigger" button to capture a new frame, you should see that the club is behind the ball as shown in the above image.

If reversed, you can click the "X rev" to correct this.

If club appears upside down, click the "Y rev" option.

If ball and club appear to be moving down to up or vice versa, the camera itself has to rotated 90 degrees on its mount.

5. Stereo right camera is mirror image of left camera

If using a stereo system (i.e. SCX) then ensure that the right camera is the reverse of the left camera on the Y axis.

Click the "Y rev" option ON to flip the image on the Y axis if not.

 

more instructions to follow...

 

Technical Support

Email and remote access support is available for all original purchasers of GSA Golf systems.

E-mail support is free of charge for all original purchasers of GSA Golf systems.

Remote access support is available for all purchasers for $75 per session (max 1 hr per session)

Note that your 1 hour session can be divided up to 2 sessions of 30 min or 4 15min sessions

Remote support sessions are available 7 days a week (including weekends i.e. Sat or Sun) at 2pm ET

Remote access support requires that you have "TeamViewer" installed on your PC

Go to www.teamviewer.com to get your free team viewer installed

Buy GSA Golf remote support 1 hr session for

Price: $ 75.00

 

Shot Replay Videos

The Vistrak system stores a shot video after every shot.

These shot videos can be re-called by clicking on the video number.

GSA Golf Technical support often requires the user to send us a copy of one or more of these shot videos

as an email attachment for analysis when issues occur.

The shot video files are stored in the C:\GSAgolf folder on your PC

Screen shots

GSA Golf Technical support often requires the user to send us a control panel screen shots

To make a screen shot, press the PrtSc button on your keyboard.

Note: some CP screens have a Screen Shot button too.

This places a copy of the screen image into the PC's Clipboard.

You can then paste the image into the Paint application and save it.

Alternatively

You can then either paste or attach the image in an email to us for analysis

SSi Cameras

You can use the HuaTeng Vision application to check HT/SSi cameras

Installing the Control Panel software

Follow the download links sent to you via email

The GSA Golf Control Panel (CP) interfaces the cameras to the game software

and performs all the camera image processing to calculate the shot data

Error message when first starting the CP ?

If you see the above error message when first starting the Control Panel (CP)

then your PC requires the VC Redistributable files.

Click on the above image to see an installation video

Download VC redistributables hereHere

The CP main window